Reference

Terms That Govern Your 7matka Account

These terms set out the rules that apply when you open an account, deposit funds, place wagers and request withdrawals on 7matka.

Applies to all account holdersJurisdiction-dependent accessUPI, Paytm, PhonePe coveredUpdated when rules changeEnforceable from first login
7matka Terms That Govern Your 7matka Account
TERMS CONTACT

Reach Us About Any Terms Query

If a clause is unclear or you need to raise a dispute about how these terms have been applied to your account, our support team is available around the clock. Use the channel that suits you — live chat for quick clarifications, email for detailed written queries and the on-site form for submitting formal account complaints.

Team online

Live Chat

Connect with a support agent directly from any page on 7matka. Live chat handles terms clarifications, account access queries and wallet disputes in real time, any hour of the day.

Email Support

Send a detailed written query about any clause or account decision to our support address. We aim to respond within 24 hours and keep a written record of every exchange for your reference.

On-Site Form

Use the formal complaints form in your account dashboard to submit a structured dispute. This creates a tracked ticket so you can follow the status of your case through to resolution.

HOW WE OPERATE

Data, Security and Account Transparency

Transparency in how we store your data, secure your account and handle your rights under these terms is a core part of how 7matka operates.

Data Storage

Account data — name, contact details, transaction history — is stored on encrypted servers. We retain it only for as long as required by applicable Indian financial regulations and our internal data-retention schedule.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to measure page performance. You can manage cookie preferences through the settings panel in your account at any time.

Account Security

Two-factor authentication is available for all accounts and we strongly encourage you to activate it. Login attempts from unrecognised devices trigger an automatic email alert to the address on your account.

Data Retention

Transaction records and KYC documents are held for the period mandated by Indian law. Once the mandatory period expires, data is securely deleted or anonymised according to our written retention policy.

Your Rights

You may request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to retain it — submit any of these requests via your account dashboard.

Requesting Changes

To update your registered name, address or payment details, submit a change request with supporting KYC documents through the account verification section. Changes are processed within two working days of document approval.

Common Questions About These Terms

The answers below cover the questions we receive most frequently about account terms, data rights and how specific clauses apply to everyday account activity on 7matka.

Yes. Completing the registration process on 7matka constitutes acceptance of these terms in full. If you do not agree with any clause, you should not proceed with account creation and may contact us to have the account removed.

We send an email to your registered address before any material change takes effect, stating what has changed and when the new version applies. Continuing to use your account after that date means you accept the updated terms.

Yes. Submit a data-access request through the account dashboard or via email support. We will compile and deliver a structured copy of your account and transaction data within 14 days of receiving your request.

All deposits and withdrawals via UPI, Paytm or PhonePe are subject to the wallet and transaction clauses in these terms. Indian payment regulations also apply, and in any conflict those regulations take precedence over our internal terms.

Accounts may be suspended for suspected fraud, incomplete KYC verification, breach of the fair-use clause or at the request of a competent legal authority. We notify you by email when an account is suspended and explain the next steps.

Use the formal complaints form in the account dashboard to submit a structured dispute. Our terms-compliance team reviews each case and responds in writing within five working days with an outcome and, where applicable, a remedy.

Eligibility depends on local law and is available only where local law permits. It is your responsibility to check whether accessing and using the platform complies with the laws of your state before opening or continuing to use your account.